Do not take your vehicle there!!!!. When you stop for an estmate the owner is friendly and ready to do anything that takes to make you happy. Well, also say good bye to him, because from now on you will be talking to the secretary and ONLY the secretary. He, the friendly owner it's never "available". She is great!. Flriendly, efficient and able to cover for everything that goes wrong at the shop, makes you feel that's everything is under control. Make sure that all the issues and concerns that you have about your vehicle are addressed over and over. Describing the problems the first time when you leave your vechicle with them, it's not enough. They will forget what you say until the day that you are ready to pick up your car.
Guess what??? at that time it's too late to get the insurance company to consider that problem now... They think you are are lier and trying to take advantage somehow. The body shop solves the problems using the words "pre-excisting condition" very convinient for them, but at this point they get the money for the insurance of the body repair that they have done and YOU ARE ON YOUR OWN. My car was there 33 days, today I have no driveable car , no more option for rental and nobody to defend my interest. Thank you very much Future Auto Body for this horrible service to a West Orange long time resident.