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New Jersey Cops Complaint System 'Broken,' Report Says

The ACLU says that many local police don't know the rules for residents to file complaints against them.

 

The system for citizens to file complaints against police "is riddled with problems," according to a report on WNYC.org.

State law protects residents who make complaints over police behavior and allows for complaints to be made anonymously. New Jersey Public Radio and the ACLU found that many local police officers apparently do not know the rules for residents to file complaints, according to the report.

The ACLU called 497 police departments in New Jersey and asked officers questions about filing complaints. More than half the departments answered at least one question incorrectly, according to the report. 51 departments did not get a single question right. A list of departments whose officers answered everything correctly is available online here.

Attorney General Jeffrey Chiesa said his office would begin distributing copies of the rules to police departments around the state, according to the report.

A widget included in the WNYC.org report — and embedded above — allows readers to search for complaint sheets by police department. 

These same records are sent to Chiesa's office, but do not give enough information, according to the report. The numbers lack context — such as if numerous incidents involve the same officer — making it hard to notice patterns. 

Jon Shane,  a professor at John Jay College of Criminal Justice, said that more detailed records are needed to improve practices, according to the report.

Related Topics: ACLU and Police

BRidge

4:08 pm on Tuesday, February 12, 2013

I clicked on the link and noticed they list Califon police department as one they polled. It was disbanded many years ago. I wonder how much other flawed data is in the survey.

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Mikka H

4:25 pm on Tuesday, February 12, 2013

i wonder......aclu....please....

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The Thorn

4:46 pm on Tuesday, February 12, 2013

No wonder this state/country is going down hill is due to organizations like ACLU.

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Chris

1:35 pm on Thursday, February 14, 2013

I thought you were going to say its going down hill because our low quality (high paid) cops keep having more and more complaints against them.

I'd-Rather-Be-at-63

5:05 pm on Tuesday, February 12, 2013

Would it not appear to be a rather simple matter for police departments to correctly handle complaints about the services they deliver? If the police do not know and follow the law as it applies to them, then there is a legitimate concern regarding how they know and follow the law as it applies to others.

The Montclair Police Department is not listed as a police department that was able to respond to the questions correctly.

In 2011 there were 22 complaints filed against the Montclair Police Force. What were the complaints and what are the outcomes?

Will this well paid and well numbered police department now take the steps necessary to ensure its public accountability?

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Johnson T. Honkey

10:29 pm on Tuesday, February 12, 2013

Well seeing as there are too many police officers that nothing but fools with superiority complexes that think they're above everyone else because they have a badge and a gun the complaint system should be very effective, cause it's not like just because someone is a cop they'll be taken more seriously than a civilian, oh wait... Take away the power from a corrupt cop and all you get is a coward that fell off his ego mountain.

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J.C. Lee

10:29 pm on Tuesday, February 12, 2013

The ACLU is a left wing "the sky is falling" organization that does more harm then good. They have their right to free speach and can take whatever opinion they want. I also have the right to disgree with them which I do most of the time. This nothing more than one of many "cry wolf" reports on any number of topics.

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eyes on the road,dummy.

10:29 pm on Tuesday, February 12, 2013

Good catch on the Califon one-how is that possible ? Also was the aclu exam performed like this: person: "Officer-I would like to file a complaint". Cop "Hold on, we have to take your mugshot again Luther, then you go before the judge and you can complain all you want, you know the routine".

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Mr.budget

10:29 pm on Tuesday, February 12, 2013

The Attorney General will begin to distribue copies of the rules to the Deparmtents ?? They all knowthe rules are in the Attorney Generals Guidelines

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Mr.budget

10:29 pm on Tuesday, February 12, 2013

By the way, I find it extemely hard to beleive that out of all the departments that answered every question rght, Jersey City was one of them, since they have their own way of doing things.

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Jarhead

1:36 pm on Wednesday, February 13, 2013

It is amazing how people love to criticize the police, until they need help.

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FourScore

3:36 pm on Wednesday, February 13, 2013

It is amazing how people feel that the police are above any type of reproach.

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Hookerman

8:53 pm on Wednesday, February 13, 2013

^^^It's amazing how you feel the police deserve no praise, only criticism.^^^

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Sam Slobo

10:41 am on Thursday, February 14, 2013

Hookerman is unemployed. He would not know what it is like to have to put the uniform on and do the job. He is an on-line tough guy living off our dime. I wish he would be so bold to identify who he is and where he lives so the police know NOT to rush to his home when he needs help with something he is too cowardly to handle himself.

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Sam Slobo

10:41 am on Thursday, February 14, 2013

I guess its against "Patch" rules to call out a guy for being unemployed. Hookerman is unemployed and hates the police. There you go Patch - delete it again

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Kenny Fisher

11:00 am on Thursday, February 14, 2013

Notice how Hookerman, Jersey, Roger Freiday, LVtaxpayer, Abraham Clark, and all the other cop haters had nothing to say when the boys in blue sent a sex offender back to SC and stopped a burglary in progress. I guess they could not put a negative spin on those articles, so they said nothing.

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FourScore

1:35 pm on Thursday, February 14, 2013

Sam, I (the original Hookerman) have never been in state of unemployment since I started working at the age of 16. I can also insure you that neither I, nor anyone in my family, is living off one dime of yours or anyone else’s. As cowardly as you may feel I am for occasionally criticizing certain police actions (like tailgating me for miles, which happened to me again last Sunday by the way), I don’t ladle unsubstantiated accusations on other posters, as you have no problem doing.

If you personally believe in holding all law enforcement authorities beyond any reproach, and giving them your unfettered support regardless of the circumstances, then there are plenty of police states where you would feel quite comfortable living.

michelle townsley

7:00 am on Thursday, February 14, 2013

Hookerman i disagree cops should be pr aised for risking their lives everyday to protect us but u have to admit there r some real asshole cops out there

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Lou Sassle

1:35 pm on Thursday, February 14, 2013

Hookerman is a coward ... a know it all ... a FOUNTAIN of wisdom. Sad he does not work and has no idea what it is like to punch a clock. I pump gas to make ends meet. I was a casualty of Obama, but I will not sit on my ass and collect. I would rather work. Hookerman fancies himself a " sage ".

Sam Slobo

1:35 pm on Thursday, February 14, 2013

Well said Kenny - same bored fools bashing the PD. It's all good - 19,000 people live here and the same 5 or 6 lonely JO's bash the police. Just ask Amandaa and Mike Dexter. They will tell you.

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Sam Weinberg

1:35 pm on Thursday, February 14, 2013

As an attorney I must say that I find the ACLU to be a divise organization, much of what they do I find to be antogonistic, verging on race-baiting. Out of 497 departments (way too may btw) they reached 121, or less then half! (way to do your due diligence). Did they speak with someone who works at the department, or ask these questions to a county dispatcher? The article does not say, probably because the ACLU did not say or more likely care to ask. They heard a voice and asked the questions, writing don whatever answers they received as factual data.

This article lacks data and is inflammatory. Let the fighting begin, you reap what you sow on this one patch.com

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Chris

2:36 pm on Thursday, February 14, 2013

No, no, no Attorney Weinberg. They reached out to 497 and only 121 were able to answer all questions correctly.

"The ACLU called 497 police departments in New Jersey and asked officers questions about filing complaints." "51 departments did not get a single question right. A list of departments whose officers answered everything correctly is available online here (showing 121 departments answered correctly)."

Where did you go to school, Thomas Cooley Law School?

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Sam Weinberg

3:57 pm on Thursday, February 14, 2013

Well Chris, since you asked I was a JAG in the U.S. Navy. I was instrumental in the U.S. -vs- Downey & Dawson case.

So there were five questions asked.
Can a complaint could be filed anonymously?
By telephone?
By a third-party?
Or by a juvenile without his or her parents?
Can an undocumented immigrant file a complaint without fear that immigration authorities will be contacted?

My apologies, I misread. Perhaps someday you may make the same mistake. You are correct 121 departments answered those five questions correctly and 51 got all five wrong. That means that 325 departments may have gotten four out of five right, or three out of five right, or perhaps only one right. The problem is that the data can be skewed because there are not enough details. Also, and I stated this previously, who did they talk to? Was it a dispatcher? The same dispatcher can dispatch for five, six, or seven towns, sometimes more. If DIspatcher A gets the phone calls for Dept.'s 1 through 7, then he or she will incorrectly answer all the same questions for every department.

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Sam Weinberg

3:57 pm on Thursday, February 14, 2013

Thomas M. Cooley Law School is an American Bar Association-accredited law school in the United States.

Seems like a fine school, why look down on it with such disdain?

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Chris

4:21 pm on Thursday, February 14, 2013

All I am saying is, if you want to throw your weight around saying you are a lawyer, you better get your facts straight.

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Sam Weinberg

4:59 pm on Thursday, February 14, 2013

As a lawyer, I have to say that you have a skewed perception about attorneys. We make mistakes, just like everyone else.

So let me talk like you, "All I am saying is, if you want to throw your weight around saying you are a" Chris (derived from the Greek name Christóforos) which translates to "the one who bears Christ (in his soul)," perhaps you should be a little less judgemental.

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Sam Weinberg

8:46 am on Friday, February 15, 2013

As an attorney I must say that you may regret not looking my way when it comes to representation. I have had quite a distinguished career including my time at Binder and Binder where I came up with the idea for that guy to wear the cowboy hat.

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Comfortably Numb

3:13 pm on Friday, February 15, 2013

Sammy Sam....I've always told my kids, "if somebody has to tell you how good they are, chances are they are not very good"
That's why I love the Nike message..........Just Do it.
This is for you Sam Weinberg....
http://entertainmentagentblog.com/wp-content/uploads/2010/06/nike-just-do-it2.jpg

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Sam Weinberg

4:47 pm on Friday, February 15, 2013

Comfortably numb - as a lawyer I have to say awesome post bro. Love the positive mental attitude. I try to just do it anytime I can. My good friend Daniel Kaffe, he was lead counsel on the Downey-Dawson matter, he is a Theta-5 and a real positive guy.

Ryan - Congratulations, I see that you have learned how to google. As a lawyer, Sam Weinberg can handle the truth. Well most of the time anyways.

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Jenne

5:52 pm on Friday, February 15, 2013

Sam, you could get more information about the methodology by either going to the WNYC story Patch linked to, or googling "ACLU New Jersey Police Complaints Report" and looking at it, just as I did.

According to the report, this was the Methodology:

"Using volunteers, the ACLU-NJ called 497 local and specialized police departments
throughout the state during June and July 2012. All survey calls were made from the ACLU-NJ office during normal business hours when most, if not all, IA representatives should be available. The volunteers who made the calls varied in age, sex and ethnic background. Each call was recorded and supplemented with thorough notes. Volunteer callers made clear that they were not seeking to file a complaint themselves, but were calling on behalf of a friend or relative who wanted basic information about how to file IA complaints. Because volunteers were seeking
only information — and not filing a complaint themselves — they did not suggest
that an actual incident had occurred or give any fictitious details about an alleged
incident. Specifically, volunteers asked five questions:
1. Whether the complaint could be filed by telephone.
2. Whether the complaint could be filed anonymously.
3. Whether the complaint could be filed by a third-party.
4. Whether a juvenile could file a complaint without his or her parents.
5. Whether an undocumented immigrant could file a complaint without
fear that immigration authorities would be contacted."

Comfortably Numb

3:31 pm on Thursday, February 14, 2013

If Hookerman drives the way he comments then I'd venture to say it's in our best interest to have a cop tailgating him so he doesn't hurt somebody on the road. There are some good cops and some bad cops but I'm sure the cops were following hookerman for a reason. Maybe his head was so big it was affecting oncoming traffic.

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stewart resmer

2:38 pm on Friday, February 15, 2013

The bad news is that about half of all departments answered at least some IA questions incorrectly, and another quarter of departments didn't provide citizens with enough access to even ask how they could make a complaint.

But there's good news, too. The departments that contacted the ACLU-NJ hoping to improve their IA performance after a similar 2009 survey did better this time. This suggests that the AG's new steps could make significant improvements. Contact the AG to let him know that his new changes could be a new beginning for IA, as long as he makes sure to follow through.

ACLU of New Jersey
www.aclu-nj.org

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Jarhead

5:40 pm on Saturday, February 16, 2013

In my 40 plus years I have never had an interaction with a Police Officer that I thought was so outrageous that I needed to complain. Maybe people should look at what they were perhaps doing wrong to get the Officers attention in the first place. Im sure Simply being polite and respectful would go a long way. Don't get me wrong there are lots of assholes out there but if you can't handle someone yelling or cursing maybe you need to have mommy feed and change you before bedtime.

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I'd-Rather-Be-at-63

2:04 pm on Sunday, February 17, 2013

If our law enforcement departments and officers believe that they do not need to be accountable for their public behavior, then we can no longer rely on them for protecting us or ensuring our constitutional rights and freedoms. The Montclair Police Department should publish clear procedures for people to register complaints and they should be transparent about those complaints and the outcomes.

By allowing irresponsible police officers to continue in their behavior, we undermine the good work done by other police officers. Every good police officer as well as every citizen should be for accountability and transparency in law enforcement.

Jarhead, you suggest that people who encounter poor police behavior somehow deserve it or bring it on themselves or are just childish. Clearly you have no understanding of the many many cases of police abusing their authority and polic brutality. More importantly, your remarks are detrimental to the good police officers and departments that carry out their public responsibilities correctly.

Polite and respectful is what we should expect of all persons, regardless of their jobs or responsibilities.

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heather konowitz assad

8:40 am on Monday, February 18, 2013

A policeman might be there one day to save your life....

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Sandy

8:35 am on Wednesday, March 20, 2013

Who really cares? What I don't understand is why Patch.com is selective about reports made about laws being broken in town. Before this local paper starts questioning cops about not being familiar with process of reporting on their bad behavior, why doesn't this online site not familiaize itself with equal reporting of crimes committed in town? There was a recent scare at Columbia over a suspected anthrax being put in the building this year that Patch didn't report on and provide the names of the culprits. Simple investigative journalism would have yielded relevant details. Yet patch.com has no problems publishing irrelevant articles about local arguments at residences, cops being called for such disturbances, and peoples taxes not being paid. I think it's discrimination. ACLU should take a look at shoddy self selective publishing of 'local news' that effects the lives of some people in a big way by putting their business online unnecessarily, and protecting the privacy of other individuals by not covering such stories and putting the names of kids who make bomb threats for example.

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Luis Reyes

11:05 am on Wednesday, April 24, 2013

Yes, there are good PO and very bad ones too. If they gives their lives is because that is the line of work they had chosen. Nobody asked them to do so, it was there decision.

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